![]() I am incredibly disappointed in how Capital One handles its customers. This experience has made me question the integrity of the company as a whole. I can't help but feel that their supposed commitment to customer satisfaction is nothing more than empty rhetoric. The way I have been treated by Capital One has left a lasting negative impression on me. It is astonishing that someone in such a position of authority could be so dismissive and unhelpful. She arrogantly claimed to be the highest authority within Capital One and brushed off any possibility of helping me. Not only was the closure of my account unfair, but the customer service I received from Mosha was far from satisfactory. The representative with ID# ** seemed completely indifferent to my situation and failed to acknowledge how their actions have impacted me. I urge all associates and potential customers to steer clear of a shocking lack of empathy and understanding. It's disheartening to witness such disregard for their customers' satisfaction and well-being. I plan on sharing my negative experience with my family, friends, and anyone who will listen to ensure they avoid dealing with Capital One. I trusted this company with my financial matters, only to be let down when I needed support the most. The way this situation has been handled has not only affected my relationship with Capital One, but it has also left me with doubts about their integrity and professionalism. 50,000 bonus miles after spending $4,500 in first 3 months.*.$500 bonus after spending $4,500 in first 3 months*.$150 bonus after spending $500 in first 3 months*.$300 bonus after spending $3,000 in first 3 months*.$200 bonus after spending $500 in first 3 months*.20,000 bonus miles after spending $500 in first 3 months*.50,000 bonus miles after spending $3k in first 3 months*. ![]() You will need your Capital One account number, a valid email address, your postal code, and the 3 digit CVV security code on the back of your most recently issued card to sign up for an account if you do not have one.įor questions pertaining to partnership cards or escalation of a customer service issue, be sure to visit the Capital One page for more information.Capital One issues personal and small business credit cards that earn rewards and come with other perks and benefits, including 0% introductory APR periods and fraud liability protection. If you prefer to contact Capital One through secure e-mail, then you will need to have an online banking account. ![]() ![]() To check on the status of a Capital One credit card application, call 1 (877) 277-5901 and use Option #3. Associates are available 9am-5pm ET Monday thru Friday. You will need to have your account permissions setup to post on their page/account. The other address details are the same.Ĭapital One also offers account holders the chance to contact customer service associates on Facebook and Twitter. To write Capital One customer service, use the following address: Associates are available on this line 24/7 as well. For Capital One customers outside Canada and the US, then contact (804) 934-2010 and call collect. The general correspondence number is also where any questions about Capital One Rewards may be directed. The number to contact when in Canada or the United States is 1 (800) 481-3239 and associates are available 24/7. Capital One offers account holders the chance to contact customer service by phone or by mail for general correspondence. ![]()
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